Fare's fair

First have a reputation for pushing fares up, and for enforcing fare payments far more than other train operating companies. Picture - Chippenham station. The journey from Chippenham to London is one of the most expensive train journeys, lile for mile, anywhere in Europe. Car parking there is expensive too.

I have to say - I agree with enforcing the payment of the correct fares - indeed it can be argued that a lack (for example) of ticket sales and fare collection on substitute bus services under the previous franchise lead to an underestimation of the numbers of travellers ...

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Link to discussion of fares

If THEY make a mistake, it's YOUR fault!

From a letter just received, when I complained abiout being sold a 41 pound single when I wanted a 42 pound return: "However I am unable to offer any compensation as the National Conditions of Carriage does specify that it is the customer’s responsibility to check that the correct tickets have been issued.

Recent discussions:
Link to ... Relettering of coaches for reservations
Link to ... Return to Pilning
Link to ... Devon/Oxford Evening Rangers withdrawn from January
Link to ... Price of First Class from the Westcountry Significantly Reduced from January ?
Link to ... January Rail Fare Increase 3.1%
Link to ... Diddled on the Didcot?
Link to ... Call to scrap fares hike for 2019
Link to ... "Significant disruption" 22/11
Link to ... Error when buying online at GWR.com
Link to .. GWR & SWR trial new Android weekly season ticket.
Link to .. A Fare Comparison - Liverpool and Manchester Railway 1831
Link to .. Gatwick Flyaway Anomalies
Link to .. Bath Spa to London - potential saving?
Link to .. Having it both ways
Link to .. Off peak and anytime same price. Why offer both?
Link to .. Virgin Trains scraps Friday afternoon peak restrictions from Euston
Link to .. Can I/should I claim compensation?
Link to .. GWR to start charging for posting rail tickets
Link to .. Smartcards across the GWR network.
Link to .. Use of senior railcards at peak times

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