The training centre is housed in a grand Edwardian House, dating from 1906 and now serving as our business hotel. It's located in a quiet area of Melksham, with easy access just off the bypass. It has recently been totally refitted.

Our main training room is fitted with a screen projector, whiteboards, and plenty of desk space for each student. You have room for your books AND your equipment!

There's tea, coffee and cold drinks always "on tap" in the customer lounge. You'll find an impressive collection of books in the library, shelved from floor to ceiling, including a strong technical section which includes the latest books on the subjects we teach.

Lunch may be taken in the dining room, or outside in the garden if the weather permits; occasionally, we visit a local eating establishment instead. The tutor joins you for lunch so that you can ask questions more informally and discuss your own specific use of the technology you're learning if you wish.

Telephone, public access internet terminal, scanner, printer and copier are available for your use at Well House Manor. If you need assistance, our staff are on hand during the day and can be reached by phone during the evening and night.

If your delegates live more that 30 miles from Melksham, we recommend that they stay at the Well House Manor training centre, where we have 5 rooms available, all en-suite with large screen TVs, internet access, work desks, etc.

We have interior pictures and equipment pictures available if you want to see more.

We limit our public class size to seven trainees per course to ensure that each student has plenty of access to the tutor during practicals, and to ensure there's plenty of scope for questions and answers from everyone during lecture sessions.

This course is taught in English.

Courses start 09:00 daily and run formally until 17:00 each day.

Access is available to trainees staying at Well House Manor around the clock, allowing you to check your email, work on practicals, etc. A staff member will be available for extended hours - usually from around 07:00 through to early evening.

Public (scheduled) courses run on the dates published on our web site (http://www.wellho.net) and in our literature, and cover the topics described in that information. Class sizes do not exceed seven, so there is plenty of scope for questions. Typically, the tutor will answer off-topic questions while other students are doing practicals, during refreshment breaks, or over lunch.

All trainees are provided with a full set of course notes which cover the topics on their course. These notes are written with future use in mind. They include everything you'd expect in a book such as full explanations (not just tables of short bullet points), complete program examples (not just code snippets) and full lists of contents and indexes. Where relevant, we provide quick reference mouse mats as well.

Every trainee has exclusive use of one of our laptop computers for the duration of the course. The laptop is connected to our in-house network, upon which it has full access to large amounts of reference material, and (as appropriate) other facilities.

Most laptop computers can run (trainee's choice) either Linux or MicroSoft Windows as its operating system, and has a full set of tools installed under both. We also have Mac OS X machines available. For programming courses, a selection of editors is available. It's probable that there will be a familiar editor to hand, but if not we do have an easy "point and click" editor.

Unix (Solaris) and Apple Macintosh systems are also available on our network and will be used for demonstration and portability testing where appropriate.

We normally train using the latest stable version of the subject software. Where there are significant changes from a still-common previous version, we'll have that previous version available on our network, and we're likely to have upcoming alpha and beta releases to hand as well.

Each laptop has full high speed (10 Megabit) internet access, and we have wireless networking, Category 5 and telephone ports available if you need to connect in your own computer.

Messages for trainees can be left with our administrator (Lisa) on 0800 043 8225 or 01225 708225, and will usually be passed to the trainee during the next break. Please ask Lisa to interrupt the class only if it's an emergency.

Please advise us at least three days before the course is due to start if you have any special dietary requirements.

If you can't manage stairs, or require wheelchair access, please speak with us before you book the course. We have installed an access ramp in our new training centre, and made the convenience as large and friendly as possible, but at the moment all our bedroom accommodation is on the first floor.

If you're planning to stay during your course, we offer rooms at our training centre. We're a business hotel as well as being a training company, and you'll find that our luxurious en-suite rooms offer everything from large screen TVs to wired and wireless internet connections.

We're situated about 10 miles off the M4 motorway, between Swindon and Bristol. A detailed map will be sent with your booking confirmation. There's plenty of free parking.

There's a good public train service from London to Chippenham - about six miles from us, with occasional connections on to Melksham. Travel down the evening before the course and (by prior arrangement) we will collect you from the station. There is usually a taxi available at Chippenham (but NOT at Melksham)

If you're flying in to Heathrow or Gatwick, you can take the train to Melksham (we'll send you details on request, and meet you off the train).

A regular bus service to Bath and Devizes stops right outside our training centre, and it's just a few minutes walk to other buses from Melksham.

These courses are run by Well House Consultants Ltd. We write and maintain our own course material. The course is held at our own training centre, and presented by one of the co-authors.

Address	Well House Manor, 48 Spa Road, Melksham, Wiltshire, England, SN12 7NY
Phone	0800 043 8225 or 01225 708225
Fax	0845 8382 405 or 01225 707126
Web	www.wellho.net
Email	enquiries@wellho.net
Contacts	Technical	Graham Ellis [graham@wellho.net]
	Administration	Lisa Ellis [lisa@wellho.net]
	Accounts	Leah Davies [leah@wellho.net]

Please book online, or telephone or email to check availability. We'll hold a provisional place for you for up to three working days. Bookings must be confirmed by email, fax, or post and include:
• Invoice address and phone number
• Order number or reference
• Name of student (can be changed later at no penalty)

Upon receiving your confirmation, we'll post (email or fax for last-minute bookings) two sets of joining instructions, one for trainee and one for booking staff, which will include local accommodation lists, a map to guide you to our training centre, public transport information, etc. Also included is a summary of the course(s) booked, and price confirmation.

Places on public courses are priced as follows:

Duration	1 day	2 days	3 days	4 days	5 days
Price	£350.00	£600.00	£850.00	£1100.00	£1350.00

The price quoted is valid for all bookings confirmed by 30th September 2008

Price Includes: The fees for the training course include a course manual, quick reference mouse mats, refreshments throughout the day, including lunch, and internet access if you need to check your email.

Price Excludes: Public courses are run at our own training centre and hotel, but the course fees quoted do not include accommodation, which is available at an extra cost. The course fees quoted do not include VAT.

Discounts: The fee quoted is the list price for a single course, not including VAT. A reduction of £100.00 is made for the second (and subsequent) attendee booked on the same course on the same order.

You may cancel your public course booking more than a week before the course is due to start at a charge of 10% of the course fee. If we receive a cancellation less than seven (7) days before the course is due to start, we make a charge of 25% of the course fee. If you don't contact us prior to the day the course starts, or simply don't show up, we make a charge of 50% of the course fee.

If unforeseen circumstances arise that meant you need to postpone or cancel, please do let us know as soon as you can. Although a postponement is technically a cancellation and a rebooking, we'll do our best to accommodate your change. We value your company's business, and we're likely to waive cancellation fees if the original booking was made in good faith.

It is our policy not to cancel courses with any confirmed bookings.

Delegates may be substituted at any time up to the start of the course, but please do let us know.